Support

Need a hand with Snaptle? We're happy to help.

Contact us

Email hello@snaptle.com and we'll get back to you. Include your Snapchat username and a description of the issue so we can help faster.

Report someone or something

In the app you can report a user from their profile or a match's detail screen, and block anyone to stop all contact. Safety reports are confidential. For urgent safety concerns, email us with “SAFETY” in the subject line.

Account & data

You can edit your profile and discovery settings any time in Profile → Settings, and delete your account from Profile → Settings → Delete account. See our Privacy Policy for how we handle your data.

Common questions

For how shoutouts, streaks, and Sparks work, see the home page and the blog.